Refund policy
Thank you for shopping at Snow Boutique. We want you to be completely satisfied with your purchase.
Returns & Exchanges:
• We accept returns and exchanges within 7 days of receiving your order.
• To be eligible, items must be unworn, unwashed, unaltered, and in their original packaging with all tags attached.
• Due to the nature of custom-made or tailored abayas, custom orders are not eligible for return or exchange unless there is a manufacturing defect.
Refunds:
• Once your return is received and inspected, we will process your refund back to the original method of payment within 5-7 business days.
• Return shipping fees are the responsibility of the customer unless the item delivered was damaged or incorrect.