Privacy policy

PRIVACY POLICY Snow Boutique (www.snowboutique.ae) values your privacy and is committed to protecting your personal data. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our store. 1. PERSONAL INFORMATION WE COLLECT When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including: • Name and Contact Details (Email address, phone number). • Billing and Shipping Address (For processing and delivering your luxury abayas). • Payment Information (We use secure, encrypted third-party payment gateways; your full credit card details are never stored on our servers). 2. HOW DO WE USE YOUR PERSONAL INFORMATION? We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping with our premium couriers, and providing you with invoices and/or order confirmations). Additionally, we use this Information to: • Communicate with you directly via Email or WhatsApp regarding your orders. • Screen our orders for potential risk or fraud. • When in line with the preferences you have shared with us, provide you with updates, exclusive offers, or marketing communications relating to our new seasonal collections. 3. SHARING YOUR PERSONAL INFORMATION We share your Personal Information with trusted third parties to help us use your Personal Information, as described above. For example: • We use Shopify to power our online store—you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. • We share your shipping address and contact number with our logistics and courier partners to ensure accurate and fast delivery to your doorstep within the UAE and GCC. 4. DATA SECURITY & ENCRYPTION The security of your personal data is a top priority for us. Our website uses Secure Sockets Layer (SSL) encryption technology to protect your data during transmission. Access to your personal data is restricted to authorized employees and service providers who need it to fulfill their operational duties. 5. YOUR RIGHTS If you are a resident of the UAE or accessing this site from jurisdictions with specific data protection rights, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. 6. DATA RETENTION When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. 7. CHANGES We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. 8. CONTACT US For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@snowboutique.ae.